These General Terms govern the use of artemisialaquila.it and the online sale of the products of Artemisia Liquori e Dolci S.r.l. Please read them before placing an order: by placing an order you accept them. We recommend saving or printing a copy.
Who we are
Artemisia Liquori e Dolci S.r.l.
Via Giuseppe Cacchi, 10 – 67100 L’Aquila (AQ), Italy
Tax code and VAT no. IT01457380663 – REA AQ-94876 – Share capital € 10,500.00 fully paid
E-mail info@artemisialaquila.it – PEC amministrazione@pec.artemisialiquori.it – Tel. +39 0862 319513
For information about orders, shipping, returns and refunds write to info@artemisialaquila.it or use the Contacts page.
Products and prices
- Prices are in euro and include VAT. Shipping costs are shown in the cart before you confirm the order.
- Product pictures are for illustration: our products are handmade, so packaging and appearance may vary slightly.
- Ingredients, allergens and storage instructions are given on each product page and on the packaging.
- Alcoholic drinks are sold only to adults. By buying liqueurs, wines or baskets that contain them you declare that you are at least 18 years old.
Orders and conclusion of the contract
- The contract is concluded when you receive the order confirmation e-mail, which also keeps a summary of your order.
- We may decline an order, for example if a product is no longer available: in that case we let you know and refund the amount paid within 2 working days.
- You can pay by credit or debit card, Apple Pay, Google Pay and PayPal. Payment is charged when you place the order.
Delivery
- We ship by express courier to the address given in the order.
- Products travel at our risk until they are delivered. When the parcel arrives, check that it is intact: if it is damaged, accept it “with reservation” by telling the courier, and write to us as soon as you can, ideally with a photo. This helps us solve the problem quickly, but it is not a condition for your rights.
- If delivery fails because the address is wrong or incomplete, or because the recipient cannot be reached after the courier’s attempts, storage and re-delivery costs are paid by the customer. If the parcel comes back to us, we refund the price of the products, except perishable products that can no longer be sold, minus the shipping costs.
- For deliveries outside the European Union, any customs duties and taxes are paid by the recipient.
Right of withdrawal
If you are a consumer you may withdraw from the contract, without giving any reason, within 14 days of the day you receive the products; if an order arrives in several deliveries, of the day you receive the last one (articles 52 ff. of the Italian Consumer Code, Legislative Decree 206/2005).
Excluded products. The right of withdrawal does not apply to goods that are liable to deteriorate or expire rapidly (art. 59(d)): pastries and biscuits (amaretti, biscuits, ferratelle, macarons, pralines), leavened cakes (panettone and colomba) and Christmas baskets. For all other products, including liqueurs, wines, nougat, honey and saffron, you can withdraw.
How to withdraw. Use the online withdrawal form, which sends you a receipt at once, or write to info@artemisialaquila.it or to the PEC address above with a clear statement of your decision, giving the order number and the products.
Returning the products. Send the products to Artemisia Liquori e Dolci S.r.l., Via Giuseppe Cacchi 10, 67100 L’Aquila, Italy, within 14 days of telling us that you withdraw. You bear the cost of returning them. Products must be intact and well packed: you are only liable for any loss in value caused by handling them beyond what is needed to check their nature and characteristics.
Refund. We refund all payments received from you, including standard delivery costs (but not the extra cost of a faster delivery you chose), within 14 days of the day we receive your withdrawal, using the same means of payment you used. We may withhold the refund until we have received the products back or you have supplied evidence of having sent them.
Legal guarantee of conformity
All products are covered by the legal guarantee of conformity of articles 128 ff. of the Italian Consumer Code, for defects that appear within two years of delivery and, for food, before its expiry or best-before date. If a product arrives damaged, faulty or different from what you ordered, write to info@artemisialaquila.it: we will replace it or refund you. The guarantee does not cover products stored without following the instructions on the packaging.
Personal data
We process your data under Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree 196/2003, as explained in our Privacy policy.
Trademarks
The trademarks Artemisia Liquori, Il Quinto Vizio and Il Re di Denari belong to Artemisia Liquori e Dolci S.r.l.
Applicable law and disputes
The contract is governed by Italian law. Disputes with consumers fall under the court of the consumer’s place of residence or domicile; in all other cases, the court of L’Aquila. This does not affect the rights granted to you by the laws of your country of residence.
We may update these terms: each order is governed by the version published when you place it.
Last updated: November 2026.